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I'm Joyce, a UX researcher and a 2nd-year master's student majoring in HCDE at UW. I'm passionate about bridging humanity and technology to foster innovation and inclusion 🌈 ✨ ðŸ§
Selected projects
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Understand AWS users’ JTBD for using CloudWatch Synthetics' console
Leading generative & evaluative research to uncover the real user need and identify new design opportunities
Company: Amazon Web Services (AWS)
Time: August 2022
Method: Contextual interview, Concept testing
A Mixed-Methods Approach to Understanding PicCollage Subscribers' Collaging Experiences
Triangulating quantitative & qualitative data to inspire features
grounded on user need and impact feature prioritization
Company: PicCollage
Time: July 2020 - Sep 2020
Methods: Diary study, Interview, Survey
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