👋🏻 Hi, I'm Joyce! I'm a UX researcher and a 1st-year master's student at UW's HCDE program.
I'm trained in Psychology and have worked as a UX researcher for 2 years with a worldwide user base. I answer research questions through a mixed-methods approach, work collaboratively with cross-functional teams, and communicate insights effectively and creatively to inform product decisions in the full product cycle.
My professional journey
Previously, I was a UX researcher at Cardinal Blue Software (PicCollage), working with a cross-functional team to build a photo-editing app with 20M monthly active users worldwide. Before that, I've conducted research to understand sales development representatives' day-to-day jobs for a stealth startup in San Francisco. Initially, I started out as a UX design intern at FindLife, a tech start-up that helps people find restaurants. I've improved the restaurant-finding experience of FindLife's website through research and design.
Belief in designing for inclusion I see it as my mission to advocate for a diversity of people who have different needs through human-centered design. I have designed an application for senior caregivers to enhance their caregiving experience at hospitals when participating in the CHI Student Design Competition. I've also developed a VR application that simulates inertia to create a more immersive car-driving experience for hearing-impaired users when I was an undergraduate at National Taiwan University. I hope to advance my knowledge of inclusive design and apply it in my future work.
Let's talk about FOOD!! Growing up in Taiwan, I'm proud to say that I've had some of the best food in the world, and I can't wait to explore the restaurants, bakeries, and cafes in Seattle!