👋🏻 Hi, I'm Joyce! I'm a UX researcher and a 2nd-year master's student at UW's HCDE program.
I have worked as a UX researcher in both a startup and a global tech company. I answer research questions through a mixed-methods approach, work collaboratively with cross-functional teams, and communicate insights effectively to inform business and design decisions in the full product cycle.
This quarter, I'm excited about starting my capstone project to uncover opportunities to re-imagine education for children who need to break out of poverty.
Professional UX journey
In the Summer of 2022, I was a UXR intern embedded in one of AWS' product teams. In 12 weeks, I learned how to quickly learn about a complex and technical domain without any relevant background to start asking meaningful questions.
Between 2020-2021, I was a UX researcher at Cardinal Blue Software (PicCollage), working with a cross-functional team to build photo-editing apps for 14M monthly active users worldwide.
My journey in UX started when I was a UX design intern at FindLife in 2019, a tech start-up that helps people find restaurants. I've improved the restaurant-finding experience of FindLife's website through research and design.
Belief in designing for inclusion
I see it as my mission to advocate for a diversity of people who have different needs through human-centered design. During undergrad, I designed an application for senior caregivers to enhance their caregiving experience at hospitals when participating in the CHI Student Design Competition.
At UW, I joined a research group to investigate elder adults' perceived trust in IoT devices to identify opportunities for improvement. This quarter, I'll be taking the course, "Accessibility and inclusive design" to advance my knowledge of designing inclusive products, so I could apply it in my future work.
Let's talk about FOOD!!
Here are some of my favorite dishes in Taiwan!